Reviews

We have been going to Dr. Doolen for over 20 years, and from the moment you walk in, you are treated like family. The entire team is caring, professional, and truly ethical. They always prescribe what is genuinely right for you — never more, never less. When it comes to choosing eyeglass frames, they take the time to help you find something that fits your face, your personal style, and your budget. You never feel pressured. Before going to Dr. Doolen, my husband was actually over-prescribed by another eye doctor. Under Dr. Doolen’s care, his eyesight improved dramatically. That level of integrity and expertise is rare. We are incredibly grateful and highly recommend this practice.

Dr doolen is the best doctor I have seen. Marlene was great in helping me and Michele was very kind and helpful. I would use him from know on.

It’s rare to find warm and caring medical providers these days, but I must say that Dr. Doolen is one of them. He is very thorough and up to date with all the latest medical technologies. I was very fortunate to have found such a great doctor. The office workers are also very kind and helpful, especially Marlene she was amazing. She spent whatever time was necessary to fit me into the most modern and stylish glasses that made me feel and look great. Her knowledge of the eyewear business is second to none as she really knows her field. Thanks so much Marlene!! I highly recommend this business to anyone looking for a great doctor and dedicated staff who truly cares about there patients and medical needs.

Nice staff! Beautiful office. Update: The new location is much more spacious and beautiful!!!

After going through many eye doctors, I found the best one. Dr Doolen is amazing he explains everything in details and helps me find the right vision and professional. Marlene and Michelle have been amazing to me. Marlene helps me find me the right lens and glasses. Thanks to them I am able to see a lot better. Thank you so much!!!!!!

Excellent treatment and service! Everyone was very pleasant and accommodating taking time to explain everything!

Had a great first experience here - everyone that works there is so nice and welcoming. And Dr. Doolen was great at explaining any questions I had.

My son just started working in the trades—he’s only 19. During a job, a small piece of metal got embedded in his cornea. Dr. Doolen fit him in right away as an emergency, removed the metal quickly, and treated the injury with such care and precision. If you work in the trades or play sports, save his number. The last time I went to urgent care with an eye injury, they wouldn’t even touch it. It’s a huge relief knowing there’s a doctor who actually handles situations like this. Dr. Doolen and his staff were amazing—professional, compassionate, and efficient. They made sure my son got exactly the care he needed, right when he needed it. I highly recommend him for eye injuries and emergency situations like these.

A smooth and easy experience every time. Dr. Doolen, Marlene and Michele are always so helpful from the moment I walk into the door to the moment I exit. A great place to be for anyone seeking an incredible eye exam experience and and an amazing Dr. to go with it! Dr. Doolen and the staff know what patient care is all about!

Dr. Doolan and his staff are friendly and caring. They make you feel comfortable and at ease no matter what is going on. They squeezed me in for an emergency just before vacation. Thank you!!

Dr. Doolen is attentive and patient as a doctor. This is only my 2nd eye doctor that I can remember and Dr. Doolen compares to the all time legend Dr. Glatt in Bloomfield. My appointments never feel rushed and I leave understanding my eye health better. The other 2 staff that I have met are also very personable and pay close attention to health insurance detail so you can find the best eye-ware/frame fit.

The best office staff! So thorough! Amazing prices and the best quality! Dr Doolen is amazing!

I was originally very happy with Dr. Doolen and his receptionist. They were both very friendly and knowledgeable. My reservations grew over time. First, the window to pick up glasses was very short. There were only a few hours during the week, which did not work with my schedule. I ended up having to drive to the Verona office to pick up my glasses even though I live in Union. I used only the microfiber cloth they provided to clean my new glasses and treated them with care. Within a month they were completely scratched. This was last May. I have never had a problem with scratches otherwise. When I brought them back they told me that they had been tested for scratch resistance and it was on me. I went elsewhere for replacements. Fast forward to now. I am eligible for a yearly exam, so I made an appointment with another provider. When I gave them my insurance information they told me that the insurance account showed I was ineligible to be seen for another year. Called the insurance provider and was informed that Dr. Doolen’s office had put in a claim for an appointment I had never made or attended. They charged my insurance for a service they had never provided! Unless you want extra headaches please go elsewhere!

I’ve been going to Dr. Doolen for years and honestly can’t imagine going anywhere else for eye care. He’s incredibly knowledgeable, patient, and takes the time to explain everything clearly—no rushed appointments or confusing medical speak. He always makes sure you feel comfortable asking questions. Marlene is just as fantastic. She makes picking out new frames actually fun and really helps you find the right style without pressure. She’s warm, supportive, and genuinely wants you to leave feeling great. The whole team is kind, professional, and welcoming. Appointments run on time, and they always do their best to accommodate. It’s rare to find a medical office that feels this caring and personal. I can’t recommend them enough!

I have been going to Dr. Doolen's office for many years, and I cannot imagine going anywhere else for my eye care. Dr. Doolen is personable, patient, knowledgeable and encourages his patients to ask questions. One of my favorite things about Dr. Doolen is that he provides detailed information about the conditions that one is experiencing. Marlene Marino is equally warm and engaging and is wonderful at creating a whole experience around picking out new frames. It's hard to find medical practitioners nowadays that are authentically caring. Dr. Doolen, Marlene and staff are the exception and make their patients feel well attended to, both professionally and kindly.

I have been a patient of Dr. Doolen’s for years. He is always kind and thorough. I have ultra-sensitive eyes and he is always patient with me and takes great care of my eyes. I could never imagine going anywhere else! Highly recommend!

I highly recommend this office for glasses! My daughter is 4 and needed glasses and Marlene was so helpful, patient and flexible! She told us everything we needed to know about glasses for my daughter and made the process extremely easy and without a hassle! This process could take hours but because of Marlene’s knowledge and help it took a short time. I highly recommend coming here for glasses. Great experience overall and We will definitely be coming back for our next pair! Follow up a few year later… Marlene was amazing once again and helped pick out new glasses for my daughter in such a short time and was so helpful! This process can take a very long time and we were in and out so fast with new amazing glasses picked out! Highly highly recommend !! Follow up.. my daughter needed glasses again and Marlene was so helpful once again. We were in and out so fast with 2 new pair of glasses. Marlene had so much patience with my daughter and worked with her with what she preferred and she had such a great selection of the latest glasses to offer as well. Highly suggest!!

I’ve been searching for different eye doctors. But until I found this place. Dr Doolen has the patience and explains everything in details so I can understand. Marlene and Michelle have been welcoming and friendly to me. I’ve never felt like this. Thank you Dr.Doolen and the staff for making my vision better.

Dr.Doolen has been nothing but patient and amazing person. He explains any problems with details. Marlene and Michelle are both great and respectful staff. Marlene helps with picking the best style of glasses. Thanks to them, my vision is better.

I have been going to Dr. Doolen, and Marlene, for many years. I would not considering going anywhere else. What a special office. So professional, so kind, so attentive, you just can't find better. Aside from being a truly great doctor, Dr. Doolen will explain everything thoroughly and clearly. You will be so glad you chose this practice. Marlene is kind, supportive and encouraging. You will not leave this office until ALL of your questions and concerns have been addressed. She is happy to help in any way she can.

Dr. Doolan and his staff are absolutely amazing! Very understanding and knowledgeable not to mention the highest level of care.

I've been seeing Dr. Doolen as my eye doctor for many years, and I can't recommend him highly enough. He is always caring, kind, and attentive, and he goes out of his way to accommodate me, even squeezing me in when there are no appointments available. I never have to wait long to be seen, which is a rare find these days. The entire office staff is friendly and welcoming, making every visit a pleasant experience. If you're looking for an exceptional eye doctor, Dr. Doolen is the one to see!

Marlene was very helpful in finding me a replacement for my broken frames in a timely fashion.

Dr. Doolen and his staff are exceptionally nice and helpful. Dr. Doolen takes his time to explain what he is doing and seems to genuinely care about his patients. His staff are friendly and helpful. I am very pleased to have found him.

Excellent experience with Dr. Doolen and office staff!🕶

I have been going to Dr. Doolen for few years now. He is very professional and knowledgeable in the field that he is in. Every time i go to his office in the beautiful town of verona,nj, it is never crowded and no long waits.I am in and out.

Not only is he nice and good but he is an honest doctor too. Very professional and explain things in a way patient can understand. The office is clean and the staff are helpful and accommodating

Dr. Doolen was helpful and he explained everything. I enjoyed my visit. Staff was very helpful and kind also. Highly recommend!

Wonderful office! Dr. Doolen was so kind and nice. He answered all of my questions. Marlene the optician helped me pick the nicest glasses. She was so patient. Always a treat to go here ! Highly recommend!

I've been a client of Verona Opticians for almost five years. Marlene is the best. Great selection of frames, and outstanding service. Cannot recommend Verona Opticians highly enough !!

I've been going to Dr. Brad for over five years....I love the way he explains how my eyes are changing and what adjustments we are making to my prescriptions. His staff and service is outstanding. Highly recommended !

Dr. Doolen is the quintessential family Optometric physician. He has taken wonderful care of my family and I (all of who unfortunately wear glasses). My kids are totally comfortable with him. I totally recommend his practice.

I saw Dr. Doolen because I noticed trouble adjusting to light at night. He was great! He answered all of my questions and was thorough in his explanations. Marlene and the front desk staff were very warm and welcoming and making me feel like i've been a patient for years!

Really great experience! This was my first eye exam & Dr Doolen was patient, thorough & answered all my questions. He is exceptionally knowledgeable & able to explain everything he's doing & what his findings are in lay-persons terms. I'm definitely sticking with him & Verona opticians for my eye care.

I have required vision correction since I was 11-years-old. I must say that Dr. is the most personable, intelligent, thorough and efficient eye care professional I have had the pleasure of working with. Dr. identified a unique, though non-vision threatening condition that no doctor has noticed before.

I have required vision correction since I was 11-years-old. I must say that Dr. is the most personable, intelligent, thorough and efficient eye care professional I have had the pleasure of working with. Dr. identified a unique, though non-vision threatening condition that no doctor has noticed before.

I have required vision correction since I was 11-years-old. I must say that Dr. is the most personable, intelligent, thorough and efficient eye care professional I have had the pleasure of working with. Dr. identified a unique, though non-vision threatening condition that no doctor has noticed before.

I love this place! The frames are great and so is the staff. Everywhere I go people ask about where I got my glasses. I would definitely recommend this place

I agree with the two prior reviews! DO NOT GO TO THIS OFFICE! My family has been clients here for over 10 years and purchased many pair of glasses and contacts here. Today I was misled by Marlene that my change of prescription to my eyeglasses would be covered by my insurance. When I got home and realized, only 15 minutes later, that my glasses were not at all covered, I called to cancel. I was told I could not cancel and if I did I would have to pay a 40 % penalty. The charges were very high and are unaffordable for my family at this time. I received no consideration, no help, no care. I have never been treated this way before by a " health care provider". I will never use this office again and urge everyone to stay away.